Knox Clinic is a non-profit clinic in Maine that operates a mobile health van to better serve the local community. To help clinic staff clearly understand upcoming van activities and to provide residents with easy access to information, the clinic needs a centralized dashboard.

The dashboard is designed to display upcoming events, van stop locations, and available services. In addition, because the system is intended for long-term use, it must be simple, intuitive, and easy to maintain.

The design system combines Material 3 with the visual language from Knox Clinic’s official website to create a simple layout and maintain brand consistency. 

Beyond teamwork, this project helped me better understand the needs of a non-profit clinic’s target audience. Designing for a non-profit context showed me how thoughtful design can support the community and provide access to care for people who need it most. Being able to contribute in this way was meaningful for me.

One key challenge during the project was the lack of clear requirements at the beginning. The client was not fully sure about what they wanted, which initially made the design direction unclear. To address this, our team held frequent meetings with the client. I would like to thank Esha, our project lead, for coordinating communication and keeping everyone aligned.

I also participated in meetings between the client and their marketing team. These conversations helped me better understand the clinic’s goals, audience, and communication style. Through this experience, I learned that when direct requirements are unclear, designers can gain valuable insights by exploring related contexts, such as marketing, operations, and stakeholder perspectives.

This project strengthened my ability to work with ambiguity, ask better questions, and translate incomplete information into clear and actionable design decisions.